AI workers for property management.

Haven answers your 2am emergencies.

Every call, lead and work order handled 24/7 inside your property management software, so your team can focus on growing the portfolio.

Book a demo Hear a call

Backed by Y Combinator

Trusted by leading property management companies.

Propertymanagementshouldn'tkeepyouupatnight.

Yetformostteamsitlooksfamiliar: midnightemergencies, missedleasingleads,and endlessadmin.

Allofitpullingyouawayfromgrowingyourportfolio.

Agents that work while you sleep.

Every request answered. Every lead followed up. No resident left waiting.

Maintenance AI

Your 24/7 maintenance coordinator.

Answers every call, triages emergencies, dispatches the right vendor from your preferred list, and writes the work order straight into your property management system. Then it checks in with the resident once the job is done.

Incoming call · Unit 4B2:14am

Hi, there's water coming through the ceiling in my bathroom.
Haven · Maintenance
I'm sorry to hear that. Is the water actively leaking right now?
Yes, it's dripping pretty fast.
Haven · Maintenance
I've marked this as an emergency and I'm dispatching a plumber now.
WO-2318 · Ceiling leak, Unit 4B
2:14am
EmergencyPlumbingPlumber dispatched

Answers every call, 24/7
Triages emergencies
Dispatches vendors
Creates work orders

Learn more about Maintenance AI

Leasing AI

Every lead answered in seconds, not hours.

Responds to calls, texts and emails from Zillow, Apartments.com and every other listing site. Qualifies prospects, books tours around your agents' calendars, and follows up until they're ready to sign.

Leasing inboxToday

MCMaya Chenvia Zillow · replied in 12sTour booked
JEJordan Ellisvia Apartments.com · replied in 9sQualified
PSPriya Shahvia SMS · replied in 14sFollowing up
SOSam Ortizvia Email · replied in 21sApplication sent

Qualifies prospects
Schedules tours
Captures listing-site leads
Follows up consistently

Learn more about Leasing AI

Coming soon

Collections, renewals and more.

New AI workers tailored to property management are on the way, trained on the same policies, vendors and workflows your team already uses.

AI workersRoadmap

Collections
Renewals
Move-ins
Inspections

Trained on your policies, vendors and workflows.

Collections
Renewals
Move-ins

Where Haven works

Inside the tools your team already uses.

No new dashboard to check. Haven's agents talk to residents, vendors and owners by text, email and phone, and every step lands in your property management software.

Residents text the number they already have. The agent replies in your firm's name and opens the work order before the conversation ends.

Text · Chris Nolan, unit BSep 12 · 7:42pm

The heat's not working and it's freezing in here.

Haven · Maintenance

Sorry, Chris. Is the thermostat blank, or showing a temperature?

It says 68 but it's blowing cold air.

WO-9002 opened in AppFolio

Voice demo

Listen to Maintenance AI take a real call.

Here's an example of our Maintenance AI handling a real tenant phone call.

1:09

Firm context

It knows your firm. Down to the unit.

Every agent runs on your policies, written as Skills your team can read and change. Set them once for the firm, then adjust them for a portfolio, a property or a single unit. The agent always applies the most specific rule it has.

Your policies, written once: what counts as an emergency, how much the agent may spend, how it talks to residents.

What the agent knowsWO-9002 · Unit B

Your firm
Rocky Top portfolio
220 Gay Street
Unit B

No heat under 55°F is an emergencyFirm
Owner approval above $300Firm

2 rules apply · the most specific one wins

Transparency

Every decision, explained.

Ask why an agent did something and the answer is the record itself: what it read, which of your rules applied, what it decided and who it told. Not a summary written after the fact.

Dispatched Knox HVAC · WO-9002

7:44pm

Why?

Emergency

ReadChris's text: thermostat shows 68, blowing cold air
ReadWeather at 220 Gay Street: 31°F tonight
RuleNo heat under 55°F is an emergencyFirm
RuleHVAC: Knox HVAC first, then Volunteer AirProperty
DecidedEmergency. Send Knox HVAC tonight.
ToldChris by text, and a note on WO-9002

Every action logged
Timestamped and attributable. Nothing an agent does happens off the record.
Every decision traced to your rules
The Skill that applied, the threshold it checked and the evidence it used, in plain language.
Permissions enforced
An agent can only use the tools you grant it. No tool, no action.
Your data stays yours
Synced live from your PMS. Never siloed, never used to train a model.

Outcomes

Outcomes, around the clock.

Not calls logged. Leads turned into tours, emergencies caught at midnight, repairs confirmed done. Day and night.

Today · your team is off

Maintenance
Leasing
Receptionist

Your teamMaintenanceLeasingReceptionist

1am2am3am4am5am6am7am8am9am10am11am12pm1pm2pm3pm4pm5pm6pm7pm8pm9pm10pm11pm

Office hours

Customers

The leading and fastest-growing property managers run on Haven.

From national operators to the firms adding doors fastest, on the property management software they already use.

Book a demo

See what Haven would take off your team's plate.

What our customers say

The Haven team worked closely with us to customise the work order setup in AppFolio to fit our needs perfectly. A huge upgrade from our previous call center.

DTDarus TrutnaFounder & CEO, Rentor.comMaintenance

We first purchased the Maintenance AI and have now added leasing. We can't wait for more to come. The ROI is crazy.

BFBrock ForkeyOwner, Real Capital GroupMaintenanceLeasing

Future-proof your property management business.

Hand the repetitive work to Haven, and spend your time growing your portfolio.